2016-10-11 / 1 Comment on Winning with OLS Support Requests
When requesting help from the Office of Library Services, please consider these tips to move the work forward more efficiently on your behalf. Pro-tips 1. Open a work order by emailing the CUNY Service Desk at [email protected]. (It is fine—and, in some cases, encouraged—to directly ask OLS staff members preliminary email questions prior to opening […]
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2016-01-28 / Leave a comment
In an earlier blog post, we discussed the structure of OneSearch’s metadata, aka PNX. (See: Behind OneSearch: Part 1 – Internal Records (PNX).) If you’ve wondered exactly which MARC fields are being used to create each of those PNX fields, we’ve got good news for you! We extracted the data and are making it available for your review. […]
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2015-08-18 / 1 Comment on Why Does OneSearch Say We Have the Electronic Book?
We’re finding that the Merck Manual is in our results as an e-resource but we only have it in print. Why does this happen? OneSearch interprets cataloging quite literally. In this case, the MARC record contains this 856 field (full record): 85641 $uhttp://www.merck.com/pubs/mmanual%5Fhome2/ The second indicator has a mission-critical role (MARC 856 field @ LOC) # […]
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2015-06-25 / 2 Comments on Behind OneSearch: Part 3 – PNX & Source Bookmarklets
In part one of this 3-part series about basic tools for understanding and troubleshooting results in OneSearch (Primo), you learned about the structure of internal Primo records (PNX). In part two you learned how to view the PNX and the source records “behind” search results. In part three, you’ll learn how to use bookmarklets to easily view PNX […]
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2015-06-05 / 3 Comments on Behind OneSearch: Part 2 – View PNX and Source Records
In part two of this 3-part series about basic tools for understanding and troubleshooting results in OneSearch (Primo), you’ll find out how to view the PNX and also the source records “behind” search results. In part one, you learned about the structure of internal Primo records (PNX). In part three, we’ll show you how to […]
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