Home » Find it!

Category Archives: Find it!


Problem? Check out the OLS Knowledge Base or open a ticket by emailing support@cuny-ols.libanswers.com.

Missing ebrary titles

The Office of Library Services has recently seen an uptick in reported problems with ebrary titles showing up in the CUNY Catalog and not showing up in OneSearch. We have been in communication with the vendors (ebrary and Ex Libris) and think we have identified the problem.

In a nutshell, for subscribing to ebrary Academic Complete, we were given access to two complimentary collections: College Complete and Public Library Complete. These titles appeared in the ebrary platform but were never activated in the Primo Central Index (PCI) or SFX for discovery in OneSearch. We activated the collections in both places last week (on 2/15/17) and that seemed to have resolved most of the reported access problems—but not all of them. There are still some titles not showing up in OneSearch.

In talking to the ebrary vendor, we found that there are fewer titles in the SFX targets than there are in the collections: College Complete is short 1200 titles and Public Library Complete is short 1900 titles. They think that there was some problem with a metadata file sent to SFX and they are trying to resolve this issue. They have assured us this is a priority (as this would affect all College Complete and Public Library Complete subscribers who use SFX as their link resolver, not just CUNY). Once this is resolved, all centrally-licensed ebrary titles will appear in the OneSearch platform.

In the meantime, we may also be missing MARC records for these complimentary collections. We’ve been receiving monthly additions to these collections but they have been in the batches with the Academic Complete records and, again, we believe the numbers of records do not match up with the numbers in the SFX targets. We will work with the vendor on this as well; however, we think this will take more time and, in the meantime, are making the discoverability of these titles in OneSearch a priority.

If you have any questions about this topic, please contact your ERAC and/or SFX Committee representative. (The latter will be discussing this issue at its next meeting on Thursday, March 9, 2017.)

Analytics: Meet the OLS Dashboard

Here it is:  version 2.0 of our new OLS Dashboard:

CUNY_OLS_Dashboard (v1.0)

You can enter the OLS Dashboard from the link above or go directly to a full view of any of the included graphs via the links below:

Information about the source data for each of the graphs is displayed at the bottom of the individual graph page, not on the overview/dashboard page.

Try these features:

  • Click on a legend point in any of the graphs. This will offer a popup window with 2 options: “Keep Only” and “Exclude.” Selecting one of these options will filter the information only in this single graph, changing it to display only the selected data. Note, however, that the static 0-300K vertical axis makes it difficult to see individual school data.
  • There is an “Undo” option at the bottom-left of the page to remove a single filter action. Use the “Reset” option to remove multiple filtering steps at once.
  • Double-click on any graph to zoom in on the data. Once that is done, a “Home” button appears to take you back to the original view. The “Undo” and “Reset” buttons also work on these changes.

OLS is currently using Tableau Public’s free service to bring you this information. (Check the Tableau Public Status page if you can’t get to our OLS Dashboard.)

[Note that this blog post was updated on 27 April 2016 to point to v2.0 of the OLS Dashboard.  The image at the top is still the original v1.0 OLS Dashboard.]

Primo: Palgrave Connect

The CUNY-wide licensed ebook titles of the Palgrave Connect collection are now active in SFX and can be discovered in Primo.

In SFX, 6,491 portfolios are active for all of CUNY in the PALGRAVE_CONNECT_EBOOKS_COMPLETE target.

Impact of Primo on SFX

A few weeks ago, we (OLS staff) discussed ways in which the impact of Primo on other systems and environments could be illustrated.

A good place to start with is SFX, since it’s so heavily involved in creating fulltext links in Primo. So one way to measure Primo’s impact on SFX is to count the number of OpenURLs generated by Primo (either through “View Online”, or through the menu under “Other Options”) and compare them to other providers/generators of OpenURLs.

In FY 14/15, the top 5 providers were Primo, bX, Ebsco, Google, and Gale (For the remaining providers, the numbers drop significantly). Here’s a table with the number of OpenURLs generated each month by each provider:

                bX	Ebsco	Gale	Google	Primo	Other
July-14	        3052	14185	6990	6847	308	9672
August-14	1147	7512	1571	5821	859	12186
September-14	4477	25903	3289	10940	19302	25912
October-14	10651	44538	8009	16150	63698	35567
November-14	12934	49530	11050	17189	97932	25718
December-14	9506	31664	7530	15206	86557	19483
January-15	2583	9595	2030	6925	22495	12034
February-15	6194	24143	3317	9526	49877	17518
March-15	12127	41397	7257	15032	96998	24205
April-15	11756	40696	8220	14330	103400	23534
May-15	        10033	33960	7951	13107	99598	18721
June-15	        3494	14075	1955	7026	28637	11702
TOTAL OpenURLs: 1538333

I thought the best way to show the behavior over time is to use an area chart, because it shows how values (# of requests) change over time for different categories (OpenURL “generators”):


Since it’s implementation at the end of August 2014, Primo has quickly taken over a large share of the OpenURLs resolved by SFX, at a small expense to the other providers, but not by much. It actually looks as if the percentage of requests for the other main providers has remained relatively stable

The same chart in absolute numbers looks like this:


So it looks as if Primo has taken over a large share of the OpenURL requests, but not so much by taking them “away” from other providers but by simply increasing the number of OpenURLs.

The total number of SFX requests for FY13/14 was about 1.1 million (1,107,169). In the past FY, this increased by almost 40% to 1.5 million (1,538,333). And of these, 670K (669661) came from Primo.


  1. In FY 14/15, Primo was responsible for over 40% of OpenURL requests, i.e. SFX menus
  2. It reached this number very quickly, within about 2 months of going live
  3. It simply increased the number of requests, and did not diminish the contribution of other vendors
  4. Given the impact on SFX, the impact on e-resource usage (search sessions, etc.) should be significant as well

GVRL e-books activated in SFX

I just received KBART reports for all our schools for Gale’s Virtual Reference Library. The activation in SFX just completed and here are the numbers of entries for which the dataloader script found a match, by institute (location):

  • 57: 2,230
  • BB: 2,639
  • BC: 2,289
  • BM: 2,487
  • BX: 2,284
  • CC: 2,264
  • CL: 2,264
  • GC: 2,264
  • GJ: 2,264
  • HC: 2,285
  • HO: 2.332
  • JJ: 2,284
  • KB: 2,384
  • LE: 2,275
  • LG: 2,431
  • ME: 2,365
  • NC: 2,230
  • NY: 2,507
  • QB: 2,395
  • QC: 2,266
  • SI: 2,460
  • YC: 2,266

In addition I learned that the titles from Scribner Writers Online and Twayne’s Authors Online [XLS] were also included in the KBART report and they are also part of the GALEGROUP_DB_VIRTUAL_REFERENCE_LIBRARY target. So any of the title we license from these two collections would have been activated as well.

While these titles are active in SFX now, they won’t be updated in OneSearch until new Google Scholar holdings are created. I will take care of this by Friday.



December 2023