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Problem? Check out the OLS Knowledge Base or open a ticket by emailing support@cuny-ols.libanswers.com.

See a problem in OneSearch? Report it!

Along with the roll-out of the new OneSearch user interface, the Office of Library Services has also introduced a new feature to OneSearch:

Full display of record has "Report it!" link below the "Send  to" options

Below the “Send to” options in the full display of each record is an area that reads:

See something that doesn’t look right? Report it!

By clicking on “Report it,” you will be taken to a form that already has the permalink of the record filled in. Fill out the remaining fields (all of which are mandatory) and you’ll hear back from someone in OLS within 24-48 hours (excluding weekends and holidays).


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