Analytics: Getting to Know Our Users
Who is using OLS systems like the CUNY Catalog (Aleph), OneSearch, Academic Works, and this blog? What devices are being used to access our sites?
OLS wants to provide these and many other valuable answers. Most of the OLS library systems have some built-in reporting ability. Unfortunately, these systems are separate silos of information, not easily related to each other. In April 2015, OLS standardized use of Google Analytics (GA) on all platforms. We will be reporting on the information provided by GA and from the other, product-specific sources in future blog posts. The data provided below reflects GA data from April though December 2015.
So, now that we have all that data: Who are our visitors?
Language = English
99% CUNY Catalog (Aleph)
98% OneSearch
87% Academic Works
At Academic Works, these international uses are well distributed. The languages that reach 1% are: Chinese 2%; Spanish 2%; French 1%; German 1%, and Russian 1%.
33% Blog
Blog reader languages are, in fact, unclear because it has a high percentage of “unknown” language readers: 57%. The only other language over 1% is Russian at 9%.
Location = USA
99% CUNY Catalog (Aleph)
99% OneSearch
47% Blog
Blog reader locations are better reported than languages because the percentage of “unknown” locations is only 15%. The locations that reach 2% are Russia (12%), China (3%), and Japan and Germany at 2%.
***Academic Works — Deriving correct location information for Academic Works is a work in progress.
All Platforms
From where do our users do their searching?
Aleph OneSearch AcadWorks OLS Blog Desktop 96% 88% 85% 87% Tablet 2% 4% 4% 1% Phones 2% 8% 11% 12%
Browser (top 4)
Chrome 23% 45% 47% 68% Firefox 57% 19% 22% 12% I E 10% 15% 11% 5% Safari 10% 20% 16% 13%
OS, All (top 5)
Android 0% 3% 5% 1% IOS 2% 7% 9% 12% Linux 42% 1% 1% 1% Mac 16% 28% 22% 57% Windows 39% 61% 62% 26%
Mobile (tablet + phone)
Mobile Devices (top 5)
iPad 45% 29% 19% 4% iPhone 13% 25% 41% 89% Galaxy S5 2% 3% 2% 0% Unknown 23% 18% 9% 2% Win Tablet 6% 5% 1% 0%
Mobile OS (top 3)
Android 13% 24% 33% 5% IOS 58% 54% 60% 93% Windows 29% 22% 4% 1%
We’re in the process of building an analytics dashboard, so our next analytics post will include a link to the OLS Analytics dashboard.
If you’re interested in CUNY library analytics, be sure read Roland’s blog post: Impact of Primo on SFX