Home » Posts tagged 'troubleshoot' (Page 2)

Tag Archives: troubleshoot

Help!

Problem? Check out the OLS Knowledge Base or open a ticket by emailing [email protected].

Behind OneSearch: Part 1 – Internal Records (PNX)

2015-05-28 / 4 Comments on Behind OneSearch: Part 1 – Internal Records (PNX)

In this 3-part series, we will be introducing some basic tools for understanding and troubleshooting results in OneSearch (Primo). In this first part, learn about the structure of PNX. In the second part, you’ll find out how to view the PNX and MARC source “behind” search results. In part three, we’ll show you how to […]

Continue Reading →

Recent troubles with centrally-managed EZproxy servers

2015-04-07 / 2 Comments on Recent troubles with centrally-managed EZproxy servers

If you have a centrally-hosted EZproxy instance, you may have noticed an uptick in the number of users reporting authentication problems. This is due to our exceeding our SIP* license limit thanks to the increased use of e-resources (most likely stemming from OneSearch). We are looking into requesting a new SIP2 license from Ex Libris. […]

Continue Reading →

Post navigation

Newer posts →

Archive

August 2025
M T W T F S S
 123
45678910
11121314151617
18192021222324
25262728293031

Recent Posts