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New look for the CUNY Libraries website!
With help from our friends in the CUNY Office of University Relations, the Office of Library Services’ website is now looking better than ever! Not only is it more visually pleasing, but the content has been revised and the site tree trimmed. It should now be easier than ever to peruse the website and find […]
Winning with OLS Support Requests
When requesting help from the Office of Library Services, please consider these tips to move the work forward more efficiently on your behalf. Pro-tips 1. Open a work order by emailing the CUNY Service Desk at [email protected]. (It is fine—and, in some cases, encouraged—to directly ask OLS staff members preliminary email questions prior to opening […]
What to Do When an OLS Managed Service is Not Available
In the event that any of the services OLS provides is not available—and you’ve not received any specific announcements from OLS or CIS—please check the OLS Systems Status page that, at a glance, will tell you if a service is running or not. There will be cases when a service indicator shows green (available) but […]
Urban Library Journal launches in Digital Commons
The Office of Library Services is thrilled to announce the launch of Urban Library Journal on Academic Works’ Digital Commons platform. Published by the Library Association of the City University of New York (LACUNY), Urban Library Journal (ULJ) fills a gap in LIS scholarship by addressing the work of libraries and librarians in an urban […]
Analytics: Getting to Know Our Users
Who is using OLS systems like the CUNY Catalog (Aleph), OneSearch, Academic Works, and this blog? What devices are being used to access our sites? OLS wants to provide these and many other valuable answers. Most of the OLS library systems have some built-in reporting ability. Unfortunately, these systems are separate silos of information, not easily related […]
