Home » Posts tagged 'statistics' (Page 2)

Tag Archives: statistics

Help!

Problem? Check out the OLS Knowledge Base or open a ticket by emailing support@cuny-ols.libanswers.com.

Analytics: Getting to Know Our Users

Who is using OLS systems like the CUNY Catalog (Aleph), OneSearch, Academic Works, and this blog?  What devices are being used to access our sites?

OLS wants to provide these and many other valuable answers. Most of the OLS library systems have some built-in reporting ability.  Unfortunately, these systems are separate silos of information, not easily related to each other.  In April 2015, OLS standardized use of Google Analytics (GA) on all platforms.  We will be reporting on the information provided by GA and from the other, product-specific sources in future blog posts. The data provided below reflects GA data from April though December 2015.

So, now that we have all that data:  Who are our visitors?

Language = English

99% CUNY Catalog (Aleph)

98% OneSearch

87% Academic Works

At Academic Works, these international uses are well distributed. The languages that reach 1% are: Chinese 2%; Spanish 2%; French 1%; German 1%, and Russian 1%.

33% Blog

Blog reader languages are, in fact, unclear because it has a high percentage of “unknown” language readers: 57%. The only other language over 1% is Russian at 9%.

Location = USA

99% CUNY Catalog (Aleph)

99% OneSearch

47% Blog

Blog reader locations are better reported than languages because the percentage of “unknown” locations is only 15%.  The locations that reach 2% are Russia (12%), China (3%), and Japan and Germany at 2%.

***Academic Works — Deriving correct location information for Academic Works is a work in progress.

All Platforms

From where do our users do their searching?

         Aleph   OneSearch AcadWorks  OLS Blog
Desktop   96%       88%       85%       87%
Tablet     2%        4%        4%        1%
Phones     2%        8%       11%       12%

Browser (top 4)

Chrome    23%       45%       47%       68%
Firefox   57%       19%       22%       12%
I E       10%       15%       11%        5%
Safari    10%       20%       16%       13%

OS, All (top 5)

Android    0%        3%        5%        1%
IOS        2%        7%        9%       12%
Linux     42%        1%        1%        1%
Mac       16%       28%       22%       57%
Windows   39%       61%       62%       26%

Mobile (tablet + phone)

Mobile Devices (top 5)

iPad      45%       29%       19%        4%
iPhone    13%       25%       41%       89%
Galaxy S5  2%        3%        2%        0%
Unknown   23%       18%        9%        2%
Win Tablet 6%        5%        1%        0%

Mobile OS (top 3)

Android   13%       24%       33%        5%
IOS       58%       54%       60%       93%
Windows   29%       22%        4%        1%

We’re in the process of building an analytics dashboard, so our next analytics post will include a link to the OLS Analytics dashboard.

If you’re interested in CUNY library analytics, be sure read Roland’s blog post: Impact of Primo on SFX

Impact of Primo on SFX

A few weeks ago, we (OLS staff) discussed ways in which the impact of Primo on other systems and environments could be illustrated.

A good place to start with is SFX, since it’s so heavily involved in creating fulltext links in Primo. So one way to measure Primo’s impact on SFX is to count the number of OpenURLs generated by Primo (either through “View Online”, or through the menu under “Other Options”) and compare them to other providers/generators of OpenURLs.

In FY 14/15, the top 5 providers were Primo, bX, Ebsco, Google, and Gale (For the remaining providers, the numbers drop significantly). Here’s a table with the number of OpenURLs generated each month by each provider:

                bX	Ebsco	Gale	Google	Primo	Other
July-14	        3052	14185	6990	6847	308	9672
August-14	1147	7512	1571	5821	859	12186
September-14	4477	25903	3289	10940	19302	25912
October-14	10651	44538	8009	16150	63698	35567
November-14	12934	49530	11050	17189	97932	25718
December-14	9506	31664	7530	15206	86557	19483
January-15	2583	9595	2030	6925	22495	12034
February-15	6194	24143	3317	9526	49877	17518
March-15	12127	41397	7257	15032	96998	24205
April-15	11756	40696	8220	14330	103400	23534
May-15	        10033	33960	7951	13107	99598	18721
June-15	        3494	14075	1955	7026	28637	11702
TOTAL OpenURLs: 1538333

I thought the best way to show the behavior over time is to use an area chart, because it shows how values (# of requests) change over time for different categories (OpenURL “generators”):

impact1

Since it’s implementation at the end of August 2014, Primo has quickly taken over a large share of the OpenURLs resolved by SFX, at a small expense to the other providers, but not by much. It actually looks as if the percentage of requests for the other main providers has remained relatively stable

The same chart in absolute numbers looks like this:

impact2

So it looks as if Primo has taken over a large share of the OpenURL requests, but not so much by taking them “away” from other providers but by simply increasing the number of OpenURLs.

The total number of SFX requests for FY13/14 was about 1.1 million (1,107,169). In the past FY, this increased by almost 40% to 1.5 million (1,538,333). And of these, 670K (669661) came from Primo.

Observations:

  1. In FY 14/15, Primo was responsible for over 40% of OpenURL requests, i.e. SFX menus
  2. It reached this number very quickly, within about 2 months of going live
  3. It simply increased the number of requests, and did not diminish the contribution of other vendors
  4. Given the impact on SFX, the impact on e-resource usage (search sessions, etc.) should be significant as well

The Current State of E-Resource Usage Data in Libraries

Here’s an informative and sobering assessment of employing COUNTER (via SUSHI or not) stats for accurately measuring cost per use at the platform/database/journal level… It’s not a pretty picture.

Welker, J. (2012). Counting on COUNTER: The current state of e-resource usage data in libraries. Computers in Libraries, 32(9). Retrieved from http://www.infotoday.com/cilmag/nov12/Welker–Counting-on-COUNTER.shtml.

Thanks to Roland for sending this my way.

Archive

March 2024
M T W T F S S
 123
45678910
11121314151617
18192021222324
25262728293031