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Tag Archives: request
Primo enhancement voting
The ELUNA (Ex Libris Users of North America) Primo Product Working Group collects enhancement requests and sends out ballots to all Primo customers. CUNY votes as a single institution, with a total of 100 votes. There are 62 items on the ballot but we hope to identify the top 5-7 issues so that we may […]
Winning with OLS Support Requests
When requesting help from the Office of Library Services, please consider these tips to move the work forward more efficiently on your behalf. Pro-tips 1. Open a work order by emailing the CUNY Service Desk at [email protected]. (It is fine—and, in some cases, encouraged—to directly ask OLS staff members preliminary email questions prior to opening […]
