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Monthly Archives: April 2015

Help!

Problem? Check out the OLS Knowledge Base or open a ticket by emailing support@cuny-ols.libanswers.com.

Easily move permanent items into temporary Course Reserves

With our updated version of Aleph, adding items to Course Reserves is easier than ever. (Removing them is a breeze now, too.) Items that are cataloged as being in the “Stacks” or any other permanent collection (including permanent “Reserves”) can be quickly added to the Course Reserves module. This process eliminates the need to edit records in the Cataloging module, allowing a trained College Assistant or student worker to place previously-cataloged items into the temporary Course Reserves, automatically changing their location to “Course Reserves.”

Removing the items added through this process is automated and does not require any manual updates. On the 4th of each month, simply look in the Task Manager for a report named ‘course_resv_inactive_XX’ (where ‘XX’ is your 2-letter institution code). Items in this report will no longer be listed for this course in the OPAC or in OneSearch. When no longer needed, simply delete each item from its corresponding course(s), and the data clean-up is completely finished. A deleted item’s bibliographic record is automatically suppressed.

More details on Aleph Course Reserves can be found on the OLS Support Site.

Recent troubles with centrally-managed EZproxy servers

If you have a centrally-hosted EZproxy instance, you may have noticed an uptick in the number of users reporting authentication problems. This is due to our exceeding our SIP* license limit thanks to the increased use of e-resources (most likely stemming from OneSearch). We are looking into requesting a new SIP2 license from Ex Libris.

Because self-checkout also relies on SIP2, libraries with automated checkout machines may notice more users reporting problems with their barcodes there, too.

While we wait for the new license from the vendor, users experiencing problems with their barcodes should wait a few minutes before trying to re-connect to the database or checkout a book using a self-checkout station.


* The SIP server is used to query the Aleph patron file with the barcode.